Privacy & Cookies Policy

🚢 Privacy Policy

Effective Date: 1-1-2026

1. Introduction

Welcome to the website for abyssoscruises.com ("we," "us," or "our"), providing boat cruises and related services in Santorini, Greece. We are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abyssoscruises.com.

2. Information We Collect

We may collect personal information about you in various ways, including:

  • Personal Identifiers (for booking/contact):

    • Name (First and Last)

    • Email address

    • Phone number

    • Country of residence

    • Passport/ID details (Required by Greek Port Authorities for cruise manifest)

  • Transaction Data (for bookings):

    • Cruise/service details (date, type, number of guests)

    • Payment information (collected and processed securely by PIRAEUS BANK — we do not store full credit card details).

  • Technical and Usage Data (collected automatically):

    • IP address

    • Browser type and version

    • Operating system

    • Referring/exit pages

    • Date and time of visit

    • Pages viewed and time spent on site (via services like Google Analytics).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Bookings and Contracts: Processing your cruise reservations, providing customer service, and issuing necessary documentation (e.g., confirmation, manifest details).

  • Communication: Responding to inquiries, sending cruise confirmation and reminder emails, and informing you of important changes (e.g., weather-related rescheduling).

  • Marketing (with Consent): Sending you promotional emails about new cruises, special offers, or other relevant services if you have opted in. You can unsubscribe at any time.

  • Website Improvement: Analyzing website traffic and usage patterns to improve the user experience and our services.

  • Legal Compliance: Complying with legal obligations, such as maintaining manifests for port authorities and responding to lawful requests.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing data required to fulfill our contract with you (i.e., making and managing your cruise booking).

  • Legitimate Interests: Processing data to maintain and improve our website and services, provided these interests do not override your fundamental rights.

  • Legal Obligation: Processing data required by Greek or EU law (e.g., maritime regulations, tax laws).

  • Consent: Processing data for specific purposes (e.g., direct marketing) where you have explicitly given consent.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:

  • Service Providers: We share necessary data with trusted third parties who assist us in operating our website, conducting our business, or serving our customers (e.g., payment processors, email service providers, web hosting). These parties are obligated to keep your information confidential and use it only for the purposes we specify.

  • Legal Authorities: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety (e.g., providing cruise manifest details to the Port Authority).

6. Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information. We use an encrypted connection (SSL) on our website. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements.

7. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following rights regarding your personal data:

  • The Right to Access: You can request copies of your personal data.

  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.1

  • The Right to Erasure: You can request that we erase your personal data, under certain conditions.23

  • The Right to Restrict Processing: You can request that we restrict the 4processing of your personal data, under certain conditions.5

  • The Right to Object to Processing: You can obje6ct to our processing of your personal data, under certain conditions (e.g., direct marketing).

  • The Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

🍪 Cookies Policy

What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

How We Use Cookies

Our website uses cookies for the following purposes:

Cookie Category Purpose Data Collected
Strictly Necessary Cookies Essential for the website to function (e.g., remembering items in a shopping cart, session IDs). Non-personal, session-based data.
Performance/Analytics Cookies To understand how visitors use our website, which pages are most popular, and to track traffic sources. We use $\text{[e.g., Google Analytics]}$. IP address (anonymized), pages visited, time on site.
Functionality Cookies To remember your preferences and settings (e.g., language preference) to provide a more personalized experience. User preferences.
Marketing/Targeting Cookies $\text{[Only include this if you use advertising or remarketing. Specify your providers, e.g., "Google Ads and Facebook Pixels."]}$ User browsing habits, demographics.

Your Choices Regarding Cookies

Upon your first visit to our website, you will be presented with a cookie banner that allows you to:

  • Accept All Cookies

  • Reject Non-Essential Cookies

  • Manage Your Preferences (allowing you to select which categories of cookies you consent to).

You can also typically change your cookie settings at any time by modifying the settings in your web browser. Please note that disabling strictly necessary cookies may impact the functionality and user experience of our website.

📧 Contact Us

If you have questions or comments about this Privacy Policy or Cookies Policy, please contact us at:

  • ABYSSOS CRUISES

  • Address: Vlychada Port, Santorini, Greece

  • Email: [email protected]

  • Phone: 6973936600